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Our bags are made from 100% natural fibres — primarily jute and cotton. Jute is a fast-growing plant that requires minimal water and no pesticides, making it one of the most sustainable materials on Earth. Our cotton is sourced from certified suppliers to ensure it meets ethical and environmental standards.

Yes, completely. All Eluvia Path bags are carbon neutral, made in ETI certified and SEDEX registered factories using 100% naturally sourced fibres. Our packaging is also plastic-free. We believe sustainability isn't just a label — it's every decision we make.

Jute is a natural plant fibre — often called the "golden fibre" — that grows quickly without needing pesticides or fertilisers. It absorbs CO₂ at a higher rate than trees during growth, is fully biodegradable, and produces a strong, durable fabric. It's one of the most environmentally friendly raw materials available.

Significantly so. A single plastic bag can take up to 1,000 years to decompose and contributes to ocean pollution. Jute bags are 100% biodegradable, compostable, and reusable for years. One jute bag can replace hundreds of plastic bags over its lifetime.

Yes. Both jute and cotton are fully biodegradable and compostable. At the end of their long life, they return naturally to the earth without leaving harmful residues — unlike synthetic materials such as nylon or polyester which can persist for centuries.

We only work with factories that use non-toxic, safe dyeing processes. Our production partners are ETI certified, which means they meet strict environmental and labour standards — including responsible chemical handling and zero harmful run-off into waterways.

With proper care, a quality jute bag can last many years. Jute fibres are naturally strong and become even more resistant with use. Avoid prolonged exposure to moisture and store in a dry place to maximise longevity.

We recommend spot-cleaning jute bags with a damp cloth and mild soap. Machine washing can weaken jute fibres and cause shrinkage. For stubborn stains, hand-wash gently in cool water and allow to air dry flat — never tumble dry or iron.

Cotton bags are more washable than jute. Machine wash on a gentle cold cycle with a mild detergent. Hang to air dry — avoid high heat from dryers which can shrink the fabric. If your bag is printed, wash inside-out to protect the design.

This varies by bag style, but our jute shoppers and tote bags are designed to carry heavy loads — typically 10–20 kg depending on the model. Jute is naturally one of the strongest natural fibres available, making it ideal for grocery shopping and everyday use.

Absolutely. Our bags are food-safe and ideal for grocery shopping. Jute and cotton are naturally breathable, which helps keep produce fresh longer. For damp or liquid items, we recommend using a reusable inner liner to protect the bag.

We offer a variety of sizes across our collection — from small everyday totes to large heavy-duty shopping bags. Each product page includes detailed dimensions. If you're looking for a specific size for a custom order, contact our team and we'll find the right fit.

Yes! We work with businesses of all sizes. Whether you need 10 bags or 10,000, we can accommodate your order. Bulk pricing is available — please get in touch with your quantity requirements and we'll provide a tailored quote.

You can order directly through our online shop. Simply add your chosen items to cart and proceed to checkout. For custom or bulk orders, please contact our team directly via the contact page and we'll guide you through the process.

Yes. Once your order is dispatched you'll receive a confirmation email with tracking information. You can also check your order status at any time by logging into your account.

Yes, we ship to all provinces and territories across Canada. For full details on shipping zones, rates, and delivery times, please visit our Shipping Policy page.

Standard orders typically ship within 2–5 business days from our Montréal location. Delivery times depend on your province. Custom/printed orders may take an additional 10 business days for production. Check your order confirmation for estimated delivery dates.

We offer free shipping on orders over $75 within Canada. Orders below that threshold will have a calculated shipping fee shown at checkout. We're always working to keep shipping costs low and eco-friendly.

We offer a 30-day return window on standard (non-custom) items. Products must be unused and in original condition. Custom or personalised orders are non-refundable unless there is a defect. Full details are available on our Return & Refund Policy page.

Yes — sustainability extends to how we ship. All our packaging is plastic-free, recyclable, or compostable. Even our tape and inner labels avoid plastic. We believe the unboxing experience should be as responsible as the product itself.

Absolutely! Custom logo printing is one of our specialties. Our stock bags can be printed with your branding within 10 working days. We support screen printing, heat transfer, and embroidery depending on the bag style. Contact us to get started.

Standard custom printing takes approximately 10 working days from artwork approval. For large bulk orders, lead times may be longer. We'll always confirm the timeline with you before production begins so there are no surprises.

Minimums vary depending on the bag style and printing method. Generally, our minimums start from as low as 50 units for stock bags, and production-run custom bags may have higher minimums. Get in touch with your requirements and we'll advise you on the best option.

Yes! Our design studio team can assist with artwork creation and logo placement. We can also provide a visual mockup of your design before production so you can approve it with confidence. Whether you have a finished file or just an idea, we're here to help.

We accept vector files (AI, EPS, SVG, PDF) for best print quality. High-resolution raster files (PNG or JPEG at 300 DPI or above) are also accepted. If you're unsure about your file, send it to us and our team will review it for free.

ETI stands for the Ethical Trading Initiative — an international alliance of companies, trade unions, and NGOs that promotes workers' rights globally. ETI certified factories meet strict standards around fair wages, safe working conditions, freedom of association, and no child labour.

SEDEX (Supplier Ethical Data Exchange) is a global platform for sharing responsible supply chain data. SEDEX registered factories are audited and transparent about their labour, health, safety, and environmental practices. It gives us — and you — confidence that our production is ethical.

Our bags are manufactured in India, where jute and cotton have been cultivated and crafted for centuries. Our directors make regular visits to our production partners to monitor quality, review standards, and maintain strong relationships with our on-the-ground team.